Guard Mobile App
Guides for security guards using the Atlock mobile app — clock in/out, patrols, incident reports, shift management, equipment, and more.
Using GPS Navigation to Your Assigned Site
How to get directions to your assigned site, use the Attlock navigation feature, and arrive on time for your shift.
Understanding Your Guard Rating and Feedback
How to view your guard rating, understand performance feedback, and use it to improve your work in Attlock.
Managing Your Availability and Preferences
How to set your availability, update your work preferences, and communicate scheduling constraints to your employer in the Attlock guard app.
Using the Daily Briefing and Shift Notes
How to access your daily briefing, read shift notes, and stay informed about site-specific instructions before and during your shift in Attlock.
Communicating with Your Supervisor
How to send messages, raise concerns, and stay in contact with your supervisor using the Attlock guard app.
Understanding Your Pay Stub and Earnings
How to read your pay stub, understand your earnings breakdown, and track your pay history in the Attlock guard app.
Troubleshooting Login & Account Issues
Solutions for common login problems including password resets, locked accounts, expired invitations, and app loading issues.
Accepting & Declining Shift Offers
How to view, accept, or decline shift offers in the Attlock Guard app, including details on status badges and time limits.
Understanding Geofence Alerts
Learn what geofencing is, why you receive boundary alerts, and how to handle them during your shift.
Using Voice Notes in Reports
How to use the voice input feature to dictate incident reports, review transcriptions, and get the best audio quality.
Using Offline Mode
Learn how the Attlock Guard app works when you lose signal, which features are available offline, and how data syncs when your connection returns.
Downloading & Setting Up the Guard App
How to download the Attlock Guard app, sign in, and complete first-time setup.
Guard Performance & Statistics
How to view your personal performance metrics, activity statistics, and trends in the Attlock guard app.
Site Info & Employer Details
How to view your assigned site information, employer details, and your guard profile in the Attlock app.
Completing Shift Tasks & Checklists
How to view and complete shift tasks and checklists assigned to your current shift.
Welfare Check-Ins
How welfare check-ins work — responding to automated safety prompts during your shift.
Using the Phonebook
How to access the company phonebook — find and contact supervisors, dispatchers, and fellow guards.
Notifications & Alerts
How to view, manage, and configure notifications in the Attlock guard app — shift reminders, alerts, announcements, and more.
Viewing Your Timesheet
How to review your hours worked, overtime, break times, and earnings in the Attlock guard app.
Scanning Checkpoints (NFC & QR)
How to scan checkpoints using NFC tags, QR codes, or manual entry during patrols — scanning methods, troubleshooting, and checkpoint lists.
Managing Your Profile and Settings
How to update your personal information, change your password, manage notifications, set language preferences, enable biometric login, and access account settings in the Attlock guard app.
Completing Training Modules
How to view assigned training modules, complete courses and quizzes, track your progress, and stay compliant with required certifications in the Attlock guard app.
Requesting Time Off
How to submit vacation, sick leave, personal time, and other time-off requests, track approval status, and cancel pending requests in the Attlock guard app.
Using the Message Board and Announcements
How to read company and site announcements, filter by priority, acknowledge important messages, and stay informed using the message board in the Attlock guard app.
Reading Post Orders and Policies
How to access, read, and acknowledge site-specific post orders and company-wide policies in the Attlock guard app — including digital signatures and version tracking.
Using the Pass-Down Log
How to read, write, and acknowledge shift handover notes using the pass-down log in the Attlock guard app — ensuring smooth transitions between shifts.
Logging Parking Entries and Violations
How to log vehicle entries into parking lots, issue parking violations, monitor lot capacity, and manage parking operations in the Attlock guard app.
Logging Visitor Check-Ins
How to log visitors entering and leaving your site, add new visitor entries, check visitors out, and manage the visitor log in the Attlock guard app.
Checking In and Out Equipment
How to view your assigned equipment, check items in at the end of your shift, report condition and damage, and manage equipment accountability in the Attlock guard app.
Completing Vehicle Inspections
How to perform pre-trip vehicle inspections, log mileage and fuel levels, report damage, and review inspection history in the Attlock guard app.
Requesting a Shift Swap
How to offer your shift on the exchange board, browse open shifts, trade with other guards, and manage swap requests in the Attlock guard app.
Viewing Your Upcoming Schedule
How to view your assigned shifts, accept or decline assignments, check shift details, and stay on top of your schedule in the Attlock guard app.
Using the Emergency SOS Button
How to trigger a panic alert when you're in danger, what happens when you activate it, who gets notified, and how to cancel a false alarm in the Attlock guard app.
Submitting an Incident Report
How to file a detailed incident report in the Attlock guard app — choosing report types, adding photos and voice notes, capturing digital signatures, and tracking report status.
Completing a Patrol Tour
How to start a patrol, scan NFC and QR checkpoints, track your progress, and complete your patrol tour using the Attlock guard app.
Clocking In and Out of Shifts
Step-by-step guide to clocking in, clocking out, managing breaks, and handling GPS verification during your shift in the Attlock guard app.
Getting Started with the Guard Mobile App
Everything you need to download, install, and set up the Attlock guard mobile app — from your first login to navigating every screen and enabling permissions.