Managing Your Profile and Settings

The Profile tab is your personal control center — update your contact information, secure your account, customize notifications, and configure preferences so the app works the way you need it to.

Accessing Your Profile

1. Tap the Profile tab at the bottom of the app.
2. You'll see your name, role, and profile photo at the top.
3. Below that, a list of settings sections.

Account Information

Keep your personal details up to date:

1. Tap "Account Information."
2. You can edit the following fields:
   • First Name — your given name.
   • Last Name — your family name.
   • Email — your login email address. Changing this may require verification.
   • Phone Number — your primary contact number.
   • Emergency Contact Name — the person to call if something happens to you on shift.
   • Emergency Contact Phone — their phone number.
3. Tap "Save Changes" when you're done.

Important: Keep your emergency contact information current. This is the number your company will call if a welfare check is missed or an emergency alert is triggered.

Security Settings

Protect your account with these security options:

1. Tap "Security."
2. Available options:

Changing Your Password

1. Tap "Change Password."
2. Enter your current password to verify your identity.
3. Enter your new password — choose something strong (at least 8 characters with a mix of letters, numbers, and symbols).
4. Confirm the new password by typing it again.
5. Tap "Update Password" to save.

Biometric Login

• Toggle fingerprint or Face ID on or off.
• When enabled, you can unlock the app with your fingerprint or face instead of typing your password.
• This is highly recommended — it's both faster and more secure.

Two-Factor Authentication (2FA)

• Toggle to enable an extra layer of security.
• When enabled, you'll need both your password and a verification code (sent to your phone or email) to log in.
• This prevents unauthorized access even if someone learns your password.

Active Sessions

• View all devices where your account is currently logged in.
• If you see an unfamiliar device, you can sign it out remotely.

Notification Settings

Customize which alerts you receive:

1. Tap "Notification Settings."
2. Toggle each alert type on or off:
   • Shift reminders — alerts before your shift starts.
   • Clock-in reminders — nudges when it's time to clock in.
   • Incident alerts — notifications about new incidents at your site.
   • Message notifications — when new messages are posted to the board.
   • Announcement alerts — company and site announcements.
   • Training reminders — when you have assigned training to complete.

Tip: Keep all notifications enabled, especially shift reminders and incident alerts. You can always mute non-critical ones later, but missing an important alert is worse than receiving too many.

Language and Timezone

Set the app to your preferred language and timezone:

1. Tap "Language & Timezone."
2. Language — select your preferred language (English, Spanish, French, Portuguese, and more).
3. Timezone — set your local timezone. This ensures shift times, schedules, and timestamps display correctly.
4. Tap "Save" to apply.

Other Profile Sections

Your Profile tab also gives you quick access to several read-only information screens:

• My Info — view your badge number, hire date, role, and employment status. This information is managed by your admin.
• Employer Info — your company's name, address, and HR contact details.
• Site Info — your current assigned site's name, address, supervisor contact info, and emergency procedures. Familiarize yourself with this before every shift.
• Phonebook — a directory of emergency contacts, supervisor numbers, and important phone numbers for your site.
• Support (FAQ) — help articles and troubleshooting guides (like this one).
• About — the app version number and legal information.
• Terms & Conditions — the platform terms of service.

Signing Out

To sign out of the app:

1. Scroll to the bottom of the Profile screen.
2. Tap "Sign Out."
3. Confirm when prompted.

Note: Signing out means you'll need to enter your credentials (or use biometrics) to log back in. Make sure you're not in the middle of a shift before signing out.

Tips

• Keep emergency contacts updated at all times — they're the first people contacted in a panic situation or missed welfare check. Review them monthly.
• Enable biometric login — it's the fastest way to get into the app and doesn't sacrifice security. Especially useful during urgent situations.
• Review notification settings when you start — turn on everything initially, then fine-tune later based on what's useful.
• Check your Site Info before each shift — especially at new or unfamiliar sites. Know the emergency procedures, supervisor contacts, and site layout.
• Use a strong, unique password — don't reuse passwords from other accounts. Your Attlock account contains sensitive security information.
• Enable two-factor authentication — it adds a few seconds to login but significantly reduces the risk of unauthorized access.
• Keep the app updated — check for updates weekly. New versions often include security patches and performance improvements.

Related Articles

• Getting Started with the Guard Mobile App
• Clocking In and Out of Shifts
• Using the Emergency SOS Button
• Notifications and Alerts
• Using the Phonebook
• Site Info and Employer Details