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Welfare Check-Ins

Updated September 24, 2026

Welfare Check-Ins

Welfare check-ins are automated safety prompts that appear during your shift. They're designed to make sure you're safe, especially when working alone.

How It Works

Attlock guard mobile home screen with active-shift actions.
Guard mobile app: start from the home screen to open the required shift workflow.
  1. At regular intervals (set by your admin — typically every 30, 60, 90, or 120 minutes), your phone will display a welfare check prompt.
  2. A notification appears: "Welfare Check — Are you OK?"
  3. Tap the "I'm OK" button to confirm you're safe.
  4. The check-in is recorded with your location and timestamp.

What Happens If You Don't Respond

If you don't respond within the timeout period:

  1. The system flags a missed welfare check.
  2. Your supervisor is automatically notified.
  3. An alert appears on the admin dashboard.
  4. Someone from your team will attempt to contact you.

When Do Welfare Checks Happen?

Your admin configures this per site. Options include:

  • All shifts — every shift, day or night.
  • Night shifts only — only during overnight shifts.
  • Always — at all times while clocked in.

Tips

  • Respond promptly — a missed check triggers escalation procedures.
  • Keep your phone charged and nearby during shifts.
  • If you're in a situation where you can't respond (emergency, no signal), your team will be alerted.
  • Welfare checks are there to protect you — take them seriously, especially when working alone at night.

Related Articles

  • Using the Emergency SOS Button
  • Clocking In and Out of Shifts
  • Notifications & Alerts

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