Using the Message Board

The Message Board is Atlock's internal communication tool for sending messages to guards, teams, and sites.

Accessing Messages

1. Navigate to Field Management > Message Board in the sidebar.
2. View all messages in chronological order.

Sending a Message

1. Click New Message.
2. Fill in:
   • Recipients — Select individual guards, teams, or sites.
   • Subject — Message topic.
   • Content — Message body (supports rich text).
   • Priority — Normal, Important, or Urgent.
   • Attachments — Upload files, images, or documents.
3. Click Send.

Broadcast Messages

Send a message to all guards at once:

1. Click Broadcast.
2. Write your message.
3. Select scope:
   • All Guards — Company-wide broadcast.
   • By Site — All guards at specific sites.
   • By Team — All guards in specific teams.
4. Click Send Broadcast.

Broadcasts appear as priority notifications on the mobile app.

Message History

• All sent and received messages are stored.
• Filter by date, sender, recipient, or keyword.
• Messages cannot be deleted (audit trail).

Notifications

Manage notification preferences:

1. Go to Field Management > Notifications.
2. Configure which events generate alerts.
3. Set delivery channels (in-app, push, email).
4. Customize notification templates.

Tips & Best Practices

• Use broadcasts for shift-wide updates (weather alerts, policy changes, emergency info).
• Keep messages concise — Guards may be reading on mobile during their shift.
• Use priority levels appropriately — Reserve "Urgent" for time-sensitive communications.

Related Articles

• Understanding the Admin Dashboard
• Managing Incidents
• Creating a New Shift
• Using Pass-On Logs