Vendor Management
Track subcontractors, equipment suppliers, uniform providers, and maintenance vendors in one place.
Accessing Vendors

Navigate to Settings → Vendors in the sidebar.
Adding a Vendor
- Click Add Vendor.
- Fill in:
- Company Name (required)
- Vendor Type: Subcontractor, Supplier, Maintenance, Uniform Provider
- Contact Name, Phone, Email
- Address
- Sites Served — which of your sites they service
- Notes — contract details, special terms
- Save.
Vendor Statuses
| Status | Meaning | -------- | --------- | Active | Currently working with this vendor | Inactive | Relationship paused | Pending | Onboarding or contract negotiation | Suspended | Temporarily removed from operations |
|---|
Rating Vendors
Rate each vendor's performance on a scale to track service quality over time. Regular reviews help you decide which vendors to continue working with.
Managing Vendors
- Edit vendor details as contracts or contacts change.
- Deactivate vendors you're no longer working with.
- View history of changes to each vendor record.
- Filter by type, status, or site to find the right vendor quickly.
Tips
- Keep contact info updated — you'll need it during emergencies.
- Track vendor contracts alongside billing contracts for a complete financial picture.
- Review vendor ratings quarterly and replace underperformers.
- Assign vendors to specific sites so guards know who to contact for maintenance.
Related Articles
- Managing Sites
- Equipment Management
- Vehicle & Fleet Management
- Settings & Configuration